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Ship via insured ground service with a tracking number.If you received a label in the email, print the label and tape it to the carton. The RMA number must be clearly written on the outer box.Please do not place stickers or shipping labels on the original manufacturer's package.Include the invoice and the reason for the return.Place the original package into a shipping carton.To request an RMA number by phone, call Customer Service at 31.To request an RMA number, please visit our contact page and send us an email with the request.
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